Customer Service & Sales Administrator

REQUIREMENTSMatric, relevant qualification advantageousStrong administration background and experienceEffective communication, interpersonal and organizational skillsThorough knowledge of sales administration processesSound decision making and good business judgmentPositive attitude, attention to detail.Sound computer skills & experienceMust have experience working on an ERP systemExperience using SAP, highly advantageousOwn transport preferableDUTIESInternal Sales OrdersAnswer customer calls, build good relationships and assist with queriesProcess all incoming customer sales orders, customer invoices and credit notesCo-ordinate with customers regarding sales orders and the sales teamArrange for collection or shipment of customer ordersCo-ordinate with finance to ensure customers are loaded correctly in ERP systemData capture customer details into the companies CRM systemSupport customers with any quality claims and ensure the correct management is notified.General sales administrationControl and manage the filing of PODs (Proof of Delivery)Assistance for Production TeamCo-ordinate with production to produce required productsIssue production orders to productionCapturing time entries for productionCapture production orders once completeGeneralControl of branch petty cashManage the filing system of all sales and production paperworkDealing with clients with colleagues with the highest level of professionalism and integrity.Salary: Dependent on experienceJoin us onSOCIAL MEDIAor visit ourWEBSITEfor more information. See links below.