Brief description
The main purpose of this position is to lead and manage the diagnosis, design, implementation and assessment of change management strategies and plans on a program-specific basis in support of large-scale strategic programs for quality execution and sustainability within the South African Reserve Bank (SARB) to encounter the benefits of organisational change initiatives.
Detailed description
The successful candidate will be responsible for the following key performance areas:
Provide input into the development of the change management framework and leading practice change tools and ensure the consistent and accurate implementation thereof.
Lead the application of a structured change management approach and methodology for the people impact of change due to the implementation of large-scale strategic programs and initiatives as developed by the Change Management Centre of Excellence (CoE) within the SARB.
Influence and participate in key pre-planning activities and lead the change management input to ensure that the integration and impact elements of change are considered in planning the approach of large-scale strategic programs.
Develop and manage the implementation of the change management strategy for specific strategic programs.
Lead and manage the diagnosis, design, development, integration and assessment of change plans and execution of deliverables aligned to the program plan.
Conduct assessments on a program level (readiness, impact and training), analyse and interpret the results thereof, provide recommendations/interventions and reports as well as execute approved interventions to assist stakeholders in decision-making.
Lead the development and implementation of a comprehensive stakeholder engagement and communication plan and lead leadership alignment and resistance management plans for programs.
Lead the development of plans to mitigate or address risks for programs.
Lead and manage the development and implementation of an appropriate training strategy and plan for programs, assess the impact of training delivered and provide recommendations to ensure that the adoption is embedded.
Prioritise the delivery of change initiatives and plans to manage change saturation and multiple collision points, risk and dependencies for programs.
Develop analytical and integrated change reports for programs, identify goals and metrics and make recommendations to guide, advise and influence decision-making.
Administer a measuring system that tracks the adoption, utilisation and proficiency of individual changes.
Coach executives, managers and teams through change and act as a liaison between relevant parties and stakeholders in the business for programs.
Lead the development of and communicate the post-implementation change strategy and sustainability approach for stakeholders for programs.
Manage the development and performance of the change team on programs.
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