Qualification: Matric Logistics or Supply Chain Qualification Requirements: 2 Years experience in similar warehouse management/ supervisory role. Experience in warehouse operations environment Experience in food packaging is advantageous Proven dispatch and service environment Experience in WMS, inventory systems and MS Office is essential Duties: Dispatch (Outbound) – The management of the dispatching department to achieve OTD (On time deliveries). Receiving & Storage (Inbound) – The management of the receiving department and its processes that include supplier quality management, data processing, labelling, safe packing, and storage. Internal stock transfers – Manage all internal stock transfer requirements between regional warehouses. Stock returns and credits notes – ensure correct internal processes relating to returned stock and credit notes. Internal damaged stock and factory faults – escalations and resolutions. Inventory Management – Leading all stock count requirements for the warehouse. Ensure no losses are sustained. Stock level management – Monitoring of stock and consumable levels, procurement escalations for replenishment. In-house production - Work in conjunction with the production and sales team relating to orders and fulfillment. Third party service providers – Maintain long-lasting and mutually beneficial relationships with all service providers. Customer queries/complaints – Managing all internal and external queries and resolving. Inventory paperwork – Manage all data capturing and document generation. Safety and Risk – To ensure compliance to all relevant safety and risk policies and procedures within the workplace. Asset management – To safely store and verify that all assets are counted for and are in place. Maintain filing / records – Managing the recording and storing of all documentation. Security – Manage and oversee relevant security measures, system and processes were applicable. Payroll – Leave management, flexi staff payment reconciliations, payment requests, and contracts management. Staff Management and performance – proactively monitor the performance of the team through oversight of daily outputs. Training & Development – Monitor and coordinate team operational training requirements. HR Management – Manage all team HR-related issues / requirements, with guidance from HR. Policies, processes, and procedures – Ensure that work performed by the team remains compliant will all policies. Submission of Monthly reports – The submission of reports as per requirements
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