Waiter/Ess

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day's specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software.
• Communicate order details to the Kitchen Staff
• Serve food and drink in a friendly manner
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Follow all relevant health department regulations
• Provide excellent customer service to guests
SKILLS AND ATTRIBUTES
• Well-groomed and fully conversive in English
• Active listening and effective communication skills
• Up selling skills
• Team player
• Flexibility to work in shifts

DESIRED EXPERIENCE AND QUALIFICATIONS

• High school diploma: food safety training and PILOT experience is a plus
• Experience in 3-to-5-star hotel or lodges
• Self-starter
• Proven work experience as a Waiter or Waitress
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment