Vice President Revenue Operations

Details of the offer

CoachHub is on a mission to democratise coaching for all career levels worldwide. We need an amazing team to achieve this, so we're bringing together kind, smart and highly-skilled people from all corners of the globe.
If you'd like to shape the success story of a fast-growing, award-winning company and the leading global digital coaching platform – get in touch! We are recruiting a VP Revenue Operations to lead our Revenue Operations function globally.

Responsibilities This individual leads and partners on global or region-specific initiatives designed to drive performance and efficiency, leading the global sales operations, sales enablement, and RFP team. This role helps to shape and operationalise the go-to-market strategy while supporting and enabling Key Initiatives & OKRs in close collaboration with GTM Leadership, the CEO office, Finance, HR, and Product. Build strong relationships and formal feedback channels with frontline sellers and managers to ensure the successful implementation of sales operations initiatives, processes, and technologies. Partners closely with cross-functional leads to accelerate performance and remove obstacles. High familiarity with quota setting and sales compensation across international territories in the GTM organisation (SD, AE, CS, and Marketing). Responsible for managing commission payment. Provide standard weekly and ad hoc sales forecasting and sales reporting capabilities for the global sales team. Establish and report on metrics in monthly Business Plan Reviews. Build business reporting for strategic analysis and internal business review while helping business users and stakeholders take actions from analytics. Support creation of Books of Business & territory assignment. Manages and owns budget responsibility for the GTM Tech Stack. Review and refine current workflows to simplify how sales interact with SFDC, as well as various tools that support the SDR & CS function. Ensure efficient and effective deal management processes across internal stakeholders (e.g., finance, legal, deal desk, order processing) to drive profitable business. Maintain, enforce, and arbitrate on the Rules of Engagement across global sales teams. Drive excellent seller enablement by delivering timely, high-quality training and communication for all roles across the GTM organisation in regular verbal and written formats. Prepare and present with GTM Leadership on key metrics, results, and strategy in quarterly board meetings. Qualifications A bachelor's degree. Proven leadership experience in sales operations (preferably within a SaaS-based business). A strong client service orientation; the ability to identify and deliver analyses to support our internal clients' needs. In-depth understanding of overall business operations and excellent project management skills; a track record of working with multiple stakeholders outside the team to drive a process forward. Advanced Microsoft Excel / Google Sheet skills, including integration of data from multiple sources, analysis of large data sets. Outstanding attention to detail and analysis. The ability to organise large amounts of data to meet tight deadlines. Strong communication skills to deliver actionable, data-driven insights to senior stakeholders across the business. About CoachHub CoachHub is the leading global talent development platform that enables organizations to create a personalized, measurable, and scalable coaching program for the entire workforce, regardless of department and seniority level. By doing so, organizations are able to reap a multitude of benefits, including increased employee engagement, higher levels of productivity, improved job performance, and increased retention.

CoachHub's global pool of coaches is comprised of over 3,000 certified business coaches in 70 countries across six continents with coaching sessions available in over 60 languages, to serve more than 500 clients.

Our programs are based on advanced R&D from our Coaching Lab. CoachHub is backed by leading tech investors, including Draper Esprit, Holtzbrinck Ventures, Partech, RTP Global, Signals Venture Capital, Sofina, Softbank, and Speedinvest.

As of 2022, CoachHub is a certified Carbon Neutral Company. Find out more about CoachHub's dedication to positive impact at www.coachhub.com/esg.


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