Relief Lodge Manager - Hoedspruit

5* Game Lodge close to Hoedspruit is looking for a Relief Lodge Manager. You will work across all the departments in the lodge. You will be integral to the success of the lodge by ensuring that the teams are aware of their requirements and continually aiming to exceed expectations. You will ensure that our guests are always receiving a world-class experience.
Ensure that the lodge is recognised as an award-winning and world-leading lodge.
Upholding the brand and overall operational standards.
Ensuring an overall world-class guest experience.
Collaborating with the Team.
Anchoring the lodge while the Lodge Manager is not available.
Assisting with all Health and Safety protocols.
Assisting with the maintenance system.
Assisting with team-related issues.
Monitor, control, and record stock levels for all departments.
Timeous support and communication with other departments across the business.
Assist, if required, with central procurement / deliveries and invoicing.
Daily administration.
Hosting.
Requirements:
No less than 5 years in an anchor or relief manager role and / or assistant lodge management role.
Hospitality Diploma / Degree or similar.
Driver's license essential.
Proven track record of successfully leading a large team (leading, motivating coaching etc).
Excellent at building guest rapport.
Excellent communicator.
Strong problem-solving skills.
Excellent command of the English language.
Computer literate.
Technologically savvy.
Basic accounting and/or bookkeeping skill (Xero experience to your advantage).
Knowledge of reservation systems (Travelyst experience to your advantage).
Excellent knowledge of Excel will be an advantage.