5* Lodge close to Hoedspruit is looking for a Lodge Anchor & Full trails Guide Couple.
Lodge Anchor: To be a full back up for 3 posts during leave cycles. These posts include: Camp Manager, Reception & Admin.
Duties will include:
Reception duties for 2 weeks of every 6-week cycle
Camp Manager duties for 2 weeks of every 6-week cycle
Admin Manager duties for 2 weeks of every 6-week cycle
Check-ins / check-outs
Daily running of Reception
Arranging transfers/town trips when necessary
Arranging guest trips when necessary
Creating accurate guest invoices on departure
Hosting guests during breakfast, lunch and dinner
Managing the Housekeepers & butlers during Camp Manager's leave
Attending to all guest needs
Room checks
Room orientation on check in
Overseeing bush banqueting
Creditors during Admin Manager's leave cycle
Payroll Administration during Admin Manger's leave cycle
Handling staff
Using Res Request (experience not essential however they should have knowledge/experience of at least one other hotel management software system)
Requirements:
Strong admin skills
Excellent knowledge of MS Office (Word, Excel, Outlook)
Knowledge of Pastel & Res Request would be an advantage
Strong people skills (guest interaction as well as staff interaction)
At least 4 years' experience in hospitality in a management role
Bush lodge experience preferred
5* hospitality experience ideal
Valid driver's licence
Trails Guide:
Requirements:
FGASA 2
Full Trails
DEAT registered
First Aid
Advanced Rifle Handling
Strong people skills (guest interaction as well as staff interaction)
At least 4 years' experience in hospitality
Bush lodge experience preferred
5* hospitality experience ideal
Valid driver's licence & PDP