Trainee Call Centre Agent Your time is now to be your exceptional best at Old Mutual! What is a Trainee Call Centre Agent? Do you have what it takes to work for a leading financial services company? Then you may be what we are looking for. Whether you're a graduate or an experienced professional trying to elevate your career, Old Mutual has something to offer you. What is required of you? Role Description / Key Performance Areas Marketing Old Mutual products to new and existing clients telephonically, in line with the client's needs and financial goals, to enable positive financial futures and protection of assets and estate. As a financial services professional, you will be accountable for maintaining superior service delivery to your customers, through effective personal time and task management. What do we need from you? Matric/Grade 12 6-12 months outbound call centre sales/retail sales experience Previous financial services experience desirable Clear credit and criminal records Computer Literacy (MS Office) Excellent communication skills (written and verbal) Personal Qualities Good interpersonal skills Customer oriented Target and Results Driven Remaining resilient despite setbacks Ability to influence others Driven by financial reward Good time management skills What we can do for you! Assist you in reaching your career goals and dreams by helping you grow, develop and build on your future aspirations through quality training and support to reach your potential. We lead with our values, which is at the heart of the great things we do. We champion our customers and employees. We are passionate about diversity and inclusion for mutually positive futures throughout our business clusters – Old Mutual Finance, Retail Mass Market, Old Mutual Invest and Personal Finance. The Group provides many opportunities for growth and development. So what now? If you think you fit the bill, have a desire to join a respected financial services business and would like to set your own earnings potential, Apply Now! Skills Education Matriculation Certificate (Matric) (Required) Closing Date Old Mutual Limited has adopted a mandatory Covid-19 vaccination policy requiring its workforce to be fully vaccinated against Covid-19 by 1 April 2022. All prospective employees are required to disclose their vaccination certificates or cards as part of the recruitment process. If you have an objection to taking the Covid-19 vaccination, you will be required to produce a negative PCR test (at your own cost) on a weekly basis as an alternative to vaccination. Prospective employees must inform the recruiter of their election prior to start date. Please refer to the Old Mutual policy for further detail. Old Mutual reserves the right to amend this policy from time to time.
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