Technical Customer Support Internship (Cape Town)Are you looking for a way to get your foot in the door and gain some valuable experience in the Digital Signage space?
Look no further, Moving Tactics offers a 12 month (Paid) internship that is in partnership with Yes4Youth to get you market ready.
In order to be eligible for the internship, you need to meet the following criteria:
18-34 years oldCandidate is defined in accordance with the BBBEE definitionSouth African citizenUnemployedHas not completed a Yes4Youth programme previouslyThis position requires someone with a unique skill set, combining technical knowledge and customer service to join the Offsite Maintenance Team in managing Client networks around the country.
Duties & Responsibilities: Administration: Maintenance callouts – Answering and redirecting phone calls.General office administration within the scope of the technical department daily running.Aiding the National Maintenance Manager with any administrative work he/she may require.Weekly maintenance reports.Magnetic Reports.Processing payments for contractor callouts.Technical Maintenance: Checking all networks three times daily or as allocated by Manager.Resolving maintenance issues – Liaising with stores.Fixing errors remotely wherever/whenever possible.Dispatching contractors via Magnetic.Aid onsite maintenance technicians and contractors onsite.Ensure all onsite checklists are completed before leaving the site.Making sure all new stores are handed over and added to daily reports.Revamping and renovating current network and stores remotely.Helping install new networks and stores remotely.Compiling store reports weekly to match up with invoices.Generating monthly reports of all call outs per network and issue.Any other task the national maintenance manager or HOD deems necessary to fulfil the role of offsite maintenance technician.Desired Experience & Qualification: Personal Skills/Attributes: Good communication skills, honest, reliable, proactive, and problem solver.Technical background is advantageous as the position requires providing technical support to Clients.Package & Remuneration: Basic Salary – R6,000.00 per month.
Company benefits:
Moving Tactics offers all internship programs the following benefits:
Personal Training sessions (Mon, Wed & Friday).Study Leave (If applicable to your field of work).Interested? If this sounds like the perfect fit for you, kindly complete the online form with your personal details. Then, proceed to upload essential documents like your CV, motivational letter, and any additional files, such as certificates or a copy of your driver's license. Ensure all uploads are successful and clear. This thorough process ensures your application is well-prepared for consideration.Please note that due to the volume of applications coming in, it is quite a lengthy process to get through so we ask that you please be patient. Should you not hear from us within the next couple of weeks, your application for this position has been unsuccessful.
We will however keep your CV on file should something more suitable arise.
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Internship Applying For
Have you completed a Y4Y internship before Yes No
Are you between the age of 18-35 Yes No
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Please note, only PDF,JPG and DOCX are allowed, with a max size of 5MB
Which files have you uploaded? CV Matric certificate & other supporting certificates Drivers license ID copy Medical support note Motivational letter Other
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
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