Team Leader, Branch

Business Segment: Personal & Private Banking
Location: ZA, Free State, Bloemfontein, 11 Main Street
To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers.
QualificationsMinimum Qualifications Type of Qualification: Diploma (FAIS recognised)
Experience RequiredClient Coverage: Personal and Private Banking
Years of Experience: 5-7 years
Relevant FAIS qualification and experience. Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.
Additional InformationDirecting PeopleExploring PossibilitiesMaking DecisionsProducing OutputProviding InsightsBanking Process & ProceduresCustomer Acceptance & Review (Consumer Banking)
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