A vacancy exists for a Systems Controller in the Admin Department Unit reporting to the Finance and Administration Manager, Mandy Ruthanum.
The successful candidate will ensure the delivery of quality service to all system users.
Function: Finance/AdministrationFacility: Life Hilton Hospital Position: Systems Controller Critical Outputs Provide 1st line support for the hospital system users at all times.
Maintain and manage all IT Systems and IT/BI Equipment on site and ensure all IT equipment and cabling complies with LHC standards.
Monitor the main network and cabinet to ensure WAN/LAN network is operational 24/7.
Ensure the security of IT Systems by ensuring all LHC computer users are compliant with IT/BI policies and procedures, all users have designated User IDs, and management of access during engagements, resignations, and temporary assignments.
Effectively implement the rollout of all new Patient Services/ BI Projects and maintain staff competence to interact with the system.
Establish and manage an internal call logging process for users in the hospital.
Effectively troubleshoot system problems before logging an event with the Contact Centre.
Effectively coordinate and supervise the work of 3rd party companies (e.g., CEOS, Di Data, Telkom, etc.)
for software and hardware implementation.
Follow up on logged events with LHC/BI and provide timely feedback to users on the progress of their logged events.
Liaise with IM and provide input in the Annual Hospital Budget.
Obtain approvals timeously for all IT/BI expenses as per approval processes and place orders for Hardware on the Group system.
Ensure sanctioning of practitioners, with the required approval from the hospital manager, has been loaded into the Impilo system as per protocol.
Manage and service mailbox housekeeping and backup.
Ensure training of all staff on the hospital management system and ascertain that computer users understand the applications they are utilizing (e.g., IMeds, Impilo, Onkey, Kronos, etc.).
Champion and promote the IMeds off program and the iShift workflow program.
Requirements Grade 12 A Diploma in Information and Technology is essential.
2 Years Information Technology experience is essential.
Strong communication skills and coordinating abilities.
Strong influencing skills and the ability to work under pressure.
Attention to detail, performance through people, and partnership building.
Proven experience and excellent computer skills are essential.
Knowledge of IMeds, Impilo, SAP, Kronos, and Vision would be an advantage.
Competencies Problem solving, analysis, and judgment Resilience Engaging diversity Verbal & written communication and presentation Drive and Energy Excellence orientation Ethical Behaviour Building relationships Customer responsiveness Organisational Awareness Email: Closing date: Tuesday, August 27, 2024 Internal applicants - Before making an application, you are requested to discuss your application with your line manager.
External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity.
Kindly note that only shortlisted candidates will be contacted.
Applicants who have not been contacted within two weeks of the closing date of this advert should consider their application as unsuccessful.
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