Supply Chain Business Analyst

Analyse data and assess SCM business requirements and challenges with a view to recommend improvements in business processes, systems and provide new solutions that are innovative and create efficiencies in SCM operations. Develop the demand management plan and implement a supplier performance management system.
Key ResponsibilitiesData Collection and Analysis Lead the creation, maintenance and improvement of key analytical models feeding into supply chain design models to drive optimisation throughout the SCM function.Create forecasting and costing analytics and databases for use throughout the SCM function.Monitor price increases of the goods and services in the market and communicate changes as necessary to the procurement team.Build and maintain the supplier database.Clean, consolidate, transform and validate multiple data sources based on analysis requirements.Identify problems in workflow, analyses costs and benefits and suggest improvements.Manage the status dashboard as part of enhanced accountability and transparency.Analyse, evaluate and compare different scenarios based on business criteria or model sensitivities to determine the impact on operating cost, service, capacity, turnaround times and risk for use throughout the SCM function.Business Analysis and Optimisation Analyse business and client SCM requirements and develop in-depth understanding to provide input into the procurement strategy.Analyse existing business processes and procedures with stakeholders to assess the effectiveness and efficiency.Conduct gap analyses between current and required specifications for more effective and efficient procurement processes.Engage end users and project owners to identify business, functional and technical requirements to better inform procurement processes.Assess the organisations readiness for potential solutions and recommend approaches to enable successful adoption.Manage the planning and execution of process/systems testing.Translate business requirements into test conditions and expected results for development, system integration and User Acceptance Testing (UAT).Develop documentation for user needs, business processes, business applications, user interfaces, data and workflow requirements.Document acceptance criteria for the functionality and end user requirements.Communicate to all stakeholders relating to system and/or business changes.Consult with stakeholders to elicit, analyse, communicate and validate requirements for changes to business processes, policies and IT systems.Monitor process/system changes approved for development.Facilitate user testing, sign-off and 'go-live' of systems.Advise business on the consolidation, rationalisation and relevance of services in line with changing business requirements and alignment to strategic imperatives of cost containment.Monitor live systems in use for stabilisation and continuous improvement.Demand and Performance Management Facilitate the development and review of the procurement plan and demand plan through consultations with end-users and procurement key stakeholders.Facilitate the development of demand management strategies aligned to the procurement plan and SCM strategy.Develop recommendations based on data interpretation and analysis to transform behaviours and Supply Chain performance.Engage Business Managers to understand the procurement demands and support requirements from SCM.Engage Business Units to understand and plan for non-contracted spend through RFQ/RFP process.Develop and manage the supplier performance management system to enable the business to measure supplier performance and manage non-performance timeously.Continuous Improvement Conduct research and maintain business intelligence to support effective solutions, advice and decision making to business.Support the SCM team in delivering innovative solutions to improve productivity, service levels and contribute to cost containment.Assess the impact in terms of risks, benefits and costs of implemented changes and solutions and make recommendations for improvements if required.Assess solution implementation against the defined performance metrics and user adoption and communicate outcomes to the business.Create forecasting, cost and business analytics models to monitor SCM operations and provide insights to cost containment measures.Identify process inefficiencies and recommend process and workflow improvements.Develop and regularly review a procurement plan to be used as a guide by the Procurement Officials.Develop demand strategies and ensure alignment with overall business strategy of the SCM function, particularly within the Enablement Team.Stakeholder Management Build and maintain relationships with the procurement and business community who carry out procurement operational requirements.Consolidate stakeholder requirements to ensure alignment with the SCM strategic planning.Manage issues raised with business processes and solutions by continuously consulting key stakeholders across the business.Key measurements of outputsImproved client (end-user) satisfaction on SCM processes and systemsEffective and efficient SCM processesSolutions are embedded in the division and adopted by usersUsable and accurate forecasts, databases and models.Maintain accurate up to date dashboards and supplier databaseExpertise & Technical CompetenciesMinimum RequirementsBachelor's degree or equivalent (Information Technology, Information Systems Computer Science, Computer Engineering or related field)
Minimum 5 years' experience as a Business Analyst in the banking environment
At least 3 years' experience in SCM business analysis
Strong understanding and commitment to good corporate governance and SCM legislation and regulations
Process and Systems Methodology Fundamentals (e.g., SDLC, RAD, 8 Omega (DADVIICI, etc.)
Understanding data modelling and database design fundamentals
Understanding Information Systems Fundamentals
Test and Requirements Management Fundamentals
Writing of BRS (Business Requirements Specifications)
Writing of FS (Functional Requirements Specifications)
Desirable RequirementsStrong understanding of SCM regulations and laws and other regulatory requirements including in PFMA, PPPFA, SIPDM, CIDB etc.
Technical CompetenciesWritten Communication Understands that different writing styles are required for different documents or audiences.
Write effective correspondence, prepares questions and reports, statements of circumstance and briefing notes.
Reviews others' documents for clarity and impact.
Has a solid mastery of writing principles such as grammar, sentence construction etc.
Verbal Communication Able to communicate complex problems or concepts, by making them simple and understandable for others.
Adapts language to the level of the audience to ensure that the message has a positive impact and is interesting to the audience.
Is articulate, demonstrates a wide range of vocabulary, and is confident when talking to large/high level audiences.
Reporting Designs/customises reports to meet user needs.
Prepares complex or tailored reports, gathers information from a variety of sources, analyses and includes in a structured report.
Keeps standard reports under review and proposes improvements to meet user needs.
Problem Solving Identifies complex problems based on a broad range of factors, even when they are ambiguous or difficult to define.
Guided by organisational values, identifies optimal solutions, thinking first in terms of possible approaches and flexibilities in the system vs. blind adherence to rules or procedures.
Implements solutions to complex problems, then evaluates the effectiveness and efficiency of solutions and identifies needed changes.
Stakeholder Management Actively engages partners and encourages others to build relationships that support DBSA objectives. Understands and recognises the contributions that staff at all levels make to delivering priorities.
Proactively manages partner relationships, preventing or resolving any conflict.
Adapts interpersonal style to work effectively with partners, building consensus, trust and respect.
Delivers objectives by bringing together diverse stakeholders to work effectively in partnership.
Planning and Organising Plans and manages multiple priorities and deadlines.
Uses effectively advance time management processes to deal with high workload and tight deadlines. Organises, prioritises and schedules tasks so they can be performed within budget and with the efficient use of time and resources.
Achieves goals in a timely manner, despite obstacles encountered, by organising, reprioritising, and re-planning.
Business Acumen Aligns current actions with organisation goals.
Develops work plans that prioritise work in alignment with business goals.
Acts in accordance with established organisation objectives or goals.
Policies and Procedures Has detailed understanding of relevant policies and procedures and interprets these according to operational circumstances to ensure compliance.
Understands the business context sufficiently to recommend improvements and modifications to existing policy.
Is able to write new procedures.
Solution Focus Identifies complex problems based on a broad range of factors, many of which are ambiguous or difficult to define.
While remaining guided by organisational values, identifies optimal solutions, thinking first in terms of possible approaches and flexibilities in the system vs. blind adherence to rules or procedures.
Evaluates the effectiveness and efficiency of solutions after they have been implemented and identifies needed changes.
IT Business Analysis In-depth knowledge of the business processes for one or more functional areas.
Able to conduct independent business analysis to determine areas where technological solutions could improve operational efficiency.
Able to carry out post implementation business studies for quality assurance solutions and determine that user requirements have been met.
Required Personal AttributesBehavioural Competencies Customer Service Orientation Tries to understand the underlying needs of customers and matches these needs to available or customized products and services.
Adapts processes and procedures to meet on-going customer needs.
Utilises the feedback received by customers, in order to develop new and/or improve existing services/ products that relate to their on-going needs.
Thinks of new ways to align DBSA's offerings with future customer needs.
Self-awareness and Self Control Withholds effects of strong emotions in difficult situations.
Keeps functioning or responds constructively despite stress.
May apply special techniques or plan ahead of time to manage emotions or stress.
Strategic and Innovative Thinking Experiments with new approaches, tests scenarios, questions assumptions and challenges conventional thinking.
Creates new concepts that are not obvious to others, leveraging internal and external sources of information, to build incremental revenue and growth opportunities.
Driving delivery of results Sets challenging goals that will have a significant impact on the business or support the organisational strategy.
Commits significant resources and/or time to ensure that challenging goals are achieved, while also taking action to mitigate risk.
Teamwork & Cooperation Acts to promote a friendly climate and good morale and resolves conflicts.
Creates opportunities for cross-functional working.
Encourages others to network outside of their own team/department and learn from their experience.

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