Company DescriptionWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 89,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionSupervise the FAS floor (weighing, fluxing, fusion, cupelling and dissolution of prills using either digestion or parting process) exactly to the relevant Competence Modules set (Weighing in Geochem Fire Assay, Fluxing in Geochem Fire Assay, Fusion, Cupellation, Digestion of Ag and Pd prills).Punctuality at all times (15 min earlier to start time or 15 min later from knock off time depending on handover).Ensure proper handover during shift change ensuring team leaders are following the proper hand over process (day, night & weekend shifts).Assist in the effective and optimal utilization of staff, equipment and facilities within the department.Liaise with the Team leaders/operators to ensure customer requirements are achieved with regard to the turnaround time commitments.Report daily production figures to Section Manager, and reasonable explanations and evidence for targets not achieved.Production figures must be accurate and traceable to Job numbers.Institute the necessary company corrective measures against subordinates for actions that are contrary to company rules & procedures by reporting to Section Manager.Assist in the investigation of any irregularities/non conformances within the Fire Assay process including the Improvement Requests and Client's.Drive good housekeeping practices to ensure that the work areas and surrounding environment is kept clean.Comply and conform to the QHSE policy of the company.Must have full understanding of the LIMS system.Must comply and conform to the Quality Management System (ISO17025 and SANAS requirements).Attend to client queries promptly with appropriate feedback to the Manager with regards to resolutions.Institute appropriate root cause analysis for all problem investigations and formulate appropriate technical conclusions.Training of new Laboratory employees on the application of the Fire Assay techniques, processes, procedures, and work instructions.Profiling and batching of jobs scheduled for day to day shifts.Must be willing to work overtime/flexible hours when necessary.Overtime submission sheets must be properly checked (Name, employee number, correct hours claimed) before handing in to Section Manager for approval.Co-ordinate and supervise the production team.Assist in the completion of Production report.Evaluate and report analytical results.Standing in for other Senior staff during his/her absence (meetings, trainings, sick leave & annual leave).Participate and form part of Operational Integrity projects and campaigns.Apply Check status process and use the Stop Work Authority whenever the control of risks is not clearly established and understood.Adhere to all quality and safety requirements of the SGS management system.Perform any other reasonable tasks as assigned by direct line manager.QualificationsEducation:National Diploma / Degree in Analytical Chemistry and/or proven years of laboratory, knowledge, skills and experience sufficient to be recognized as a qualification through – Recognition of Prior Learning.Grade 12, with Mathematics and Science.Experience:Minimum of 5 years' experience in a relevant discipline / analytical laboratory.Supervisory experience.Knowledge of Laboratory Quality Management System.Additional Information:Competent in technical knowledge of Fire Assay analytical processes and Sample Prep.Must have full understanding of the LIMS system.Supervisory experience.Able to work with technical and management staff.Able to coordinate fire assay activities.Able to work independently and to coordinate several activities simultaneously.Good communication and interpersonal skills.Assists with troubleshooting and problem solving.Can fluently communicate in English.
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