Store Manager

Job Description
The Store Manager is responsible for overseeing the daily operations of a store, ensuring it runs smoothly and effectively. Their duties include motivating sales teams, creating store-specific strategies, implementing promotional material, managing controllable expenses, and training new staff. Additionally, they provide customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, awareness of the latest fashion trends, and minimizing stock losses.
Key Responsibilities

Recruiting, training, supervising, and appraising staff.
Managing budgets (P&L, Payroll).
Maintaining statistical and financial records (Daily, weekly, and monthly administration).
Dealing with customer queries and complaints.
Maximizing profitability and setting/meeting sales targets, including motivating staff to do so.
Visual Merchandising & Housekeeping.
Inventory Management (Stock Management).
Ensuring store equipment is secured and accounted for.
Maintenance of a health & safety environment for customers and staff.
Understanding store daily/weekly/monthly sales targets.
Producing a store-specific action plan to minimize stock loss.

Qualifications
Grade 12.
Knowledge, Skills, and Experience

At least 1-2 years management experience in a similar environment.
Computer literate.
Ability to work well under pressure and demonstrate resilience.
Team player with leadership and staff management skills.
Good communication skills.
Business sense with good attention to detail and accuracy of work.
Strong time management skills.
Resourcefulness and problem-solving capabilities.
Customer service-oriented.
Ability to build and maintain relationships.
Confidence and decisiveness.
Passionate about the brand.
Social media savvy.
Fashionable.


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