Responsibilities:
Driving turnover to ensure achievement of targets
Controlling expenses
Managing stock losses to ensure shrinkage is in line with the Company standard
People management, including recruitment, development of staff, employee relations, performance management
Executing in-store merchandising strategy and standards
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications:
A Matric certificate.
5 years retail store management experience with a minimum of 3 years flag store leadership experience
Experience within furniture and homeware environment (advantageous)
Hospitality experience (advantageous)
Skills:
An excellent leader and business manager
High flexibility and ability to adapt to different customers and situations.
A high sense of urgency with demonstrated ability to work independently.
An outstanding leadership, interpersonal and communication skills.
Ability to work a flexible schedule to meet the needs of the business.
Figure and admin orientated
Management Experience
Organised and thorough
Profit and turnover driven
Able to manage risk within the store
Strategic Sales Planning
Managing the Sales Process
Competencies and Behaviours for success:
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Effectively building formal and informal relationship networks inside and outside the organization.
Building strong customer relationships and delivering customer-centric solutions.
Making good and timely decisions that keep the organization moving forward.
Anticipating and adopting innovations in business-building digital and technology applications.
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Good verbal/written communication skills and good organisational skills
Strong organizational and planning skills
The ability to multi-task in a fast-paced environment
The ability to work independently
The ability to take initiative
A high level of attention to detail
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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