Job Description
Responsibilities
Manage Profitability: To ensure continuity, growth, and profitability of the Store through the management of costs and the maximization of sales turnover and returns. Identifies new business opportunities, takes calculated risks, and generates innovative and creative ideas for implementing new business opportunities and maximizing sales.
Planning and Budgeting: Together with the Operations Executive and Regional Operations Manager, interpret the business objectives into an Operating Plan for the Store.
Procurement, Stock Control and Merchandising: Ensure that the inward logistics of the Store run smoothly, products are purchased in line with The Building Company procurement policies and procedures, stock levels are kept at optimal levels, and stock losses are controlled.
Maintain Stock Variances: Maintenance of optimal stock levels.
Financial Management: Ensures that the Store budget is compiled in line with the agreed upon operating plans and adhered to, ensuring that all financial processes are monitored and controlled in line with best practices and company procedures.
Customer Service: Ensure that customer complaints are dealt with effectively and resolved. Promotions, advertising, and all public relations must be coordinated for the store to enhance the Brand's market share in line with all company procedures.
Accountable for Day-to-Day Operations: Accountability for the day-to-day operations, administration, customer sales and service, and overall management and control of the branch employees.
Operational Analysis: Analyze operational information leading to the diagnosis of problems and/or success areas in the business, enhancing all successes and raising and resolving all problem areas with the Operations Management Support Team.
People Management: Inspire, motivate, guide, develop, and manage employees to meet the store's objectives. Apply all company policies and procedures and best practice principles to maintain a harmonious labor environment.
Legislative Compliance and Corporate Governance: Ensure legal compliance with all legislation relating to the operation of the business and that appropriate action is taken in respect of all legal matters.
Uphold and Promote Company Values and Culture.
Requirements
Grade 12
Preferably a commerce bachelor's degree / or equivalent experience
Preferably Financial or Management diploma
5-10 years retail experience
Minimum of 3 years in a junior-mid level management position
Previous industry-related experience
Financial acumen
Inwards and Outwards Logistics/Procurement skills
Merchandising principles
Preferably have knowledge of Occupational Health and Safety Act
Additional Information
Work Level: Senior Management
Job Type: Permanent
Salary: Market Related
EE Position: No
Location: Parklands
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