REQUIREMENTSAffirmative Action South African Citizen preferredPost-graduate qualification in Commerce, preferably Business Management, Economics or MarketingMinimum 5 years experience at the staff level within the marketing division of a motor companyProject management experienceDealer operations and development-related experienceESSENTIAL SKILLSStrategic and forward-thinking abilitiesGood understanding of legal concepts related to dealer agreementsInitiative, independence, and excellent problem-solving and conflict-handling skillsDetailed knowledge of marketing operationsStrong communication, facilitation and presentation skillsAbility to generate trust and confidence in dealings with top management at the company and dealer organizationAbility to interpret dealer financials and projectionsADDED ADVANTAGEStrong negotiation skillsExcellent analytical abilityAbility to communicate at dealer management level and senior management levelEffectively manage suppliersComputer literacy – MS Outlook, Word, Excel, PowerPoint AdvancedExperience in the architectural field would be beneficialDealer representation strategy experience would be beneficialRESPONSIBILITIESManage strategic activities in the dealer network departmentEnsure a viable and profitable dealer representation and strong brand imagingEnsure a correct mix of dealer representation to manage, develop, maintain and control operational activities within dealer development as they relate to dealer representation, facilities, corporate identity, adherence to dealer standards and visual identity programmesHelp develop and manage the dealer network strategy for the company and its brands in SSA, ensuring dealer presence matches market trends and finding suitable investors for the regionConduct dealer and market studies with consultants, manage market representation research to support the dealer network strategy, and oversee dealer applications, appointments, and terminationsManage and coordinate the dealer start-up program, overseeing all cross-functional activities for new dealers and ownership changesAnalyze relevant information to plan a successful dealer network and facilitate dealer mergers and acquisitionsOversee dealer activities per the dealer agreement, including trade practicesIdentify and evaluate sites for development or refurbishment, ensure dealer facilities meet needs, and monitor corporate identity complianceFacilitate workshops with key stakeholders to align on the dealer standards programme, ensuring it supports company goals and provides a competitive edgeManage the development, communication, and promotion of the strategy, gaining commitment from dealers and internal teamsManage adherence to corporate identity standards in the dealer network, including stationery, signage, and clothing, to protect brand integrityAnalyze dealer standards, suggest corrective actions, and oversee their implementationKeep the corporate identity manual updated for the dealer networkManage supplier relationships to meet the group's quality standardsOversee dealer compliance with primary and secondary signage, ensuring alignment with company standardsAct as the guardian of the company's corporate identity standards for both the dealer network and the companyGuide dealer network facility designs to meet corporate identity standards, oversee compliance, manage architectural plans, and coordinate suppliersEnsure alignment with capacity planning and benchmark CI implementation locally and globallySource and appoint preferred suppliers for corporate identity elements (e.g. architects, signage, furniture, stationery) in collaboration with the groupDevelop supplier policies, ensure valid agreements with the legal department, and manage dealer infrastructure, signage, and CI accountsBenchmark local and international dealer networks to meet group standards, manage corporate identity suppliers, and oversee the department's budgetEnsure proper audit documentation and handle sales compliance, including due diligence, audits, and FICA processes
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