Responsibilities but not limited to: Develop operational processes for the one stop shop interface between clients and business regulatory departments Develop and conclude MoUs and manage SLAs with Invest SA One Stop Shop Partner Departments, regulatory bodies, National entities, municipalities, and private sector organisations Implement automation of processes/procedures for the One Stop Shop to interface with partners and clients Establish and maintain relationships with other economic development agencies in Gauteng and other similar agencies. Establish and maintain relations with business advisory firms and consultancies based locally and abroad. Establish and maintain relations with foreign embassies and trade organizations based in Gauteng and/or South Africa. Monitor the budget monthly to ensure expenses are aligned to the budgetary guidelines. Formulate stakeholder plans and strategies to optimize the effectiveness of engagement and management. Organize and coordinate quarterly engagement sessions with all invest SA Gauteng stakeholders. Manage critical relationships with invest SA national (the dtic). Develop and oversee a stakeholder relationship framework. Foster relationships with key national, provincial, and local government partners to support business facilitation and regulatory enablement. Develop standardized processes and interface with partners. Develop and maintain interface protocols with partners. Manage and monitor implementation of SLAs with Partners Develop escalation mechanisms with partners and report monthly progres Requirements: Postgraduate Degree or NQF Level 7 qualification in Commerce, Public Admin, Marketing or related field 3 - 5 years of experience with multinational investment government, experience in guiding direct foreign/local investment/Economic Development/IT and/or Process design Sound knowledge of the business environment, the relevant role players within the business and their key responsibilities and outcomes The ability to interact with people at all levels in the organisation The ability to communicate effectively and efficiently at all levels in the organisation