Senior Manager: Client Relations and Project DeliveryDo you want to make a bigger and more significant impact? Are you looking to take on more responsibility, and help us deliver better service and solutions to our clients?The Senior Manager role might be your next big challenge and a step up for your career.We are looking for a Senior Manager: Client Relations and Project Delivery to join our team in Cape Town. The role implies being responsible for delivering innovative software solutions to our financial services clients.Duties & ResponsibilitiesMain focus:Project & solution delivery - project management, driving priorities, managing constraints, open & efficient communication channels, quality focusClient engagement & relations - building out true long-standing relationships based on trust and quality serviceTeam lead and people management - mentoring people, one-on-one's, career discussions - challenging and developing our peopleBusiness development - always looking to improve service & expand our offering to new business areas - exploring new business and tech themesTechnical lead and expert - growing and leading from an expert tech base - and tapping tech resources in our environmentBusiness insight - utilize and grow subject matter knowledge of our client's business - providing better business solutions and consultingWe are looking for individuals who we can build a genuine relationship with, based on integrity and trust. People with a focus on Quality and Innovation, who display Enthusiasm and Commitment.Desired Experience & QualificationB.Sc, B.Eng or B.Com degree with IT related subjects as majors.From one of the following universities: UCT, Stellenbosch, Wits, Pretoria, North West (Potchefstroom campus), Free State, KZN, Nelson Mandela, JohannesburgWith above average results. Guideline is 60% average at university.Matric results – above average for MathematicsExcellent communication skills - interpersonal, written and public speakingStrong and proven organizational skillsExcellent analytical and problem-solving skills with a strong automation mindsetCritical thinker with quality focusDesired ExperienceAt least 5 years' worth of professional experienceHave a strong technical background with experience in software engineering and project management leadershipSignificant experience leading projects from engagement through implementation and covering the full project lifecycleImplementing scalable solutions and building enterprise-wide systemsImplementing and working with solutions for; system integration, middleware, automation, data migration, application interface, workflow & business process managementTechnical delivery experience through scoping, design, configuration, system testing, deployment & ongoing refactoringBusiness analysis, system analysis and requirements facilitation aspects of projectsHands-on experience with application supportKnowledge of professional software engineering practices, including coding standards, code reviews, source control management, build processes and testingExperience in different delivery methodologies with agile leadership desirableLeading and mentoring other team members such as software engineers and analystsA proven track record of success in project delivery, preferably working in a regulated Financial Services environmentKnowledge and experience of Financial Services business processes and functions. Preferably finance and operational processes such as money management, accounting, payments & collections, order management, reconciliation, data integrity control, system and data migrationKey coordinator and liaison with clients, business stakeholders, subject matter experts, project coordinators and delivery teamsAbility to understand systems from all levels: from the "big picture" enterprise-level view to the detailed level technical view
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