Life & Brand Portfolio seeks an experienced Senior Manager to join our Tiger's Milk Umhlanga Oceans Mall. This candidate will be responsible for effective communication with guests and management of staff. The ideal candidate should be highly motivated, efficient, and have previous experience in a similar role and environment.RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:Daily administrative requirements;Events and functions; all events and function communication to guests and management; communication to relevant departments for stock and OE requirements, for approval by the General Manager;If the General Manager is not on duty, you will be in charge/responsible and accountable for the shop;Daily store and floor operational requirements;FOH and guest liaisons;Daily pre and post shift checklists are implemented, completed, checked, and filed;Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement;Daily checking of My Inventory on My Micros;Ensuring that all staff rostered to work are on time;Regular presence on the restaurant floor during service;Labour Management – ensuring a 20% labour cost is maintained.QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:2-3 years in a similar role;Experience in dealing with high volume, in a similar environment would be preferable;Strong Leadership ability;Intermediate Microsoft Excel and Word skills;Strong analytical and problem-solving skills;High attention to detail and process driven;Ability to interpret statistical information;Ability to communicate verbally and in writing with all levels of management, external customers, and third-party service providers;Self-motivated and deadline oriented;Ability to multi-task;Discretion and integrity;Problem analysis and problem-solving skills;Stress tolerance;Decision-making;This person will be for employment in a position of trust and honesty and entails the handling of cash or finances.PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL.Job Type: Full-timePay: R16000,00 per month
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