Senior Customer Relationship Manager

Location: Johannesburg, ZASenior Customer Relationship ManagerJob ID - 5768KEY RESPONSIBILITIESScheduling of business appointments with client base/bookAchieve individual targetsIdentify & grow client base and revenue through selling of additional supply chain productsEstablish customer needs, developing opportunities and grow customer baseUpdate call and REACH reportsPrepare and present proposals and presentations to clientsEffectively and efficiently deal with client queriesIdentify and escalate possible threats to existing businessMINIMUM REQUIREMENTSMinimum requirement is a Matric (Grade 12) qualificationBachelor's Degree or similar qualification and/or similar experience5 Years corporate experience in managing a portfolio of clientsNeed to have worked for reputable corporatesProven track record of having made targetIndustry experience advantageous. Understanding of full supply chain (Freight, International & Warehousing products)Experience in presentation and negotiation of business solutions at senior management levelValid Code 08 driver's license and own reliable transportSKILLSSound negotiation skillsAn eye for business opportunitiesAbility to work independently with minimum supervisionCommunication and Interpersonal SkillsProblem solving and creative thinkingCustomer Service orientationRelationship BuildingCOMPETENCIESIntegrityProblem solvingPlanning and organisingBuilding and maintaining relationships
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