Reservations Travel Consultant

Red Ember Recruitment (PTY) Ltd | Full time Reservations Travel ConsultantCape Town, South Africa | Posted on 11/09/2024 Red Ember Recruitment is looking for a Reservation Travel Consultant in Cape Town:Develop and maintain excellent working relationships with Tour Operators.Design requests of exclusive experiences in Cape Town.Preparation of tailor-made offers and travel documents, preparation of travel programs, and administrative processes.Oversee and manage the guest's itinerary and ensure that it is executed successfully.Manage and assist guests from their time of arrival until their time of departure.Supervise current Tour Programs and services provided.Supervise and interact with other providers as well as assist in finding new potential service providers of high standards.Book and supervise all Tour Guides and drivers working for Samsara Africa Travel Operations Department.Provide consultation regarding travel and tourism products and all other information pertaining to traveling to clients.Send, receive, and process e-mails with third parties on behalf of the company.RequirementsGood judgement and adept use of travel research and technologies.Passion for travel.Minimum two years of experience.The position requires above average level of knowledge about Tourism Products/Packages in South Africa.Excellent communication skills in verbal & written English, be eloquent telephonically, detail-oriented, and able to provide efficient customer service.Proven ability to work independently and handle bookings unsupervised.Willingness to learn and adapt quickly during the initial training period.Flexibility in working hours and availability for emergency phone duty.
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