Our Client is looking for a Relief General Manager to join their team.Area/Location: HoedspruitSummaryA Relief General Manager is a temporary or substitute manager who takes on the responsibilities of a General Manager when the regular GM is unavailable due to vacation, illness, or other reasons.Qualifications & RequirementsValid RSA Driver's LicenseProficient in Office and EmailExceptional Guest Relations skillsAbility to manage staffUnderstanding and ability to manage the different departmentsAbility to plan ahead and problem solveFinancial experience in budget control, stock takes and stock controlExperiencePrevious experience in a Big 5 reserve and 5-star lodge is necessaryRes Request experience will be beneficialPackageAccommodation (unfurnished)Meals while on duty21 days on 7 days off work cycle15 days annual leaveProvident FundResponsibilities Include But Are Not Limited ToMeticulous in all aspects of managing the lodgeManaging, Overseeing and Disciplining StaffStaff training and developmentAssisting the marketing manager to get content for social mediaHosting DutiesAllocation of Airport TransfersLittle paws programAssistance around the lodge in other departments if neededActing as relief general manager between lodgesReporting to Group Operations Manager(s) and Head OfficeStaff ManagementWage costs and staff welfareStaff disciplineStaff trainingFinancialBudget control and ensuring budgets are maintainedStock control and stock takesMaintain the correct allocations of expendituresRooms DivisionManage the housekeeping and front office departments in conjunction with your HODEnsure the lodge maintains the required standards aestheticallyFood and Beverage and KitchenEnsure costs are maintained as per the required standardAssist with Events planning and executionAssist with menu planning and cost controlAttributesMature and responsibleWell-spoken, well-groomed and presentableStrong leadership capabilitiesPositive attitude and approach toward teamworkHands-on approach towards the guest experienceAbility to take initiative and problem solveExcellent guest interaction skillsPassionate and pro-active towards personal growth and trainingSober Habits, NO DRUGSDesired SkillsRelief General ManagerInterim General ManagerTemporary General Manager
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