Job Req 135646 Closing Date: 11 September 2024 Location: KZN – Port Shepstone Talent Acquisition Consultant: Poppy Mlotshwa Job Purpose Are you a dynamic professional with a passion for building relationships and driving business growth?
We are seeking a talented individual to join our team as a Card Acquiring Relationship Manager.
The role is pivotal in expanding our client base and enhancing our service offering to meet the diverse needs of businesses.
Identify and engage potential business and commercial clients through strategic networking and outreach efforts.
Foster long-term relationships with clients, ensuring exceptional service and support throughout all interactions.
Collaborate and strategically align with internal and external partners to deliver comprehensive acceptance and financial solutions.
Job Responsibilities Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g.
staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.
Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and add value to Nedbank.
Ensure work is consistently completed for planning; progress reviewed and corrective action taken by drawing and reviewing an activity plan.
Ensure efficient resource utilization to produce balanced output in terms of quality; cost and business expectations by working within budget.
Identify and resolve work challenges and problems effectively by constantly engaging and networking with relevant stakeholders.
Identify business opportunities within Nedbank divisions by engaging and partnering with relevant stakeholders.
Build sound professional relationships with all stakeholders through regular communication and feedback sessions.
Develop trusting / professional internal relationships to smooth the flow of work by engaging and providing regular feedback.
Develop collaborative relationships with contractors / consultants / suppliers which meet business needs by regular communication and feedback.
Manage own operational budget by ensuring that expenditures (like travel and telephone costs) are within the allocated budget.
Monitor, track and control operational expenses to ensure that business results are delivered.
Support the achievement of the business strategy, objectives and values by reviewing the Business Unit Plan and ensuring delivered systems, processes, services, and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within the specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate Advanced Diplomas/National 1st Degrees Minimum Experience Level 2 years experience within Card Acceptance/Payments/E-Commerce environment 3 years experience within client relationship management role Excellent communication and negotiation skills Ability to work independently and as part of a team Extensive Cold Calling Experience (Hunter Mentality) Technical / Professional Knowledge Banking procedures Communication Strategies Data analysis Governance, Risk and Controls Principles of financial management Relevant regulatory knowledge Relevant software and systems knowledge Research methodology Decision-making process Cluster Specific Operational Knowledge Behavioural Competencies Customer Focus Delivering High-Impact Presentations Building partnerships High-Impact Communication Planning and Organizing Sustaining Customer Satisfaction Please contact the Nedbank Recruiting Team at +27 860 555 566 #J-18808-Ljbffr
