MAIN OBJECTIVE OF THE ROLE
The Regional Manager is responsible for managing and evaluating the region's performance according to predetermined targets, key performance indicators (KPIs), and project timelines.
He/she will provide execution support to each region assigned across a broad range of functions, departments, and structures, providing seamless engagement between the various teams.
Key Responsibilities:
Effectively communicate functional department targets to regional managers in a timely and clear fashion.
Report back on progress towards targets throughout the month.
Provide support to the regional manager at head office across all departments and functions to enable better and improved execution in the region.
Proactively manage changes in the regional scope; ensure that any change to the scope is documented and approved.
Identify potential crises and devise contingency plans.
Plan and facilitate effective regional updates and meetings.
Liaise with business partners including but not limited to Vumatel, Frogfoot, Evotel, Vumacam, and SADV.
Coach, mentor, motivate, and supervise project team members; influence them to take positive action and accountability for their assigned work.
Manage teams and delegate tasks effectively.
Identify and manage department dependencies.
Adhere to operational procedures to ensure that the regional department runs smoothly.
Plan and facilitate effective department meetings.
Effectively allocate available resources and determine if additional resources will be required.
Manage department costs: forecast vs. actual.
Develop tools and best practices for improved department management.
Key Competencies:
Problem-solving skills
Analytical skills
Co-ordination skills
Interpersonal skills
Liaison skills
Negotiation skills
Decision-making skills
Qualifications and Experience:
Degree/diploma in Project Management, Engineering, or another relevant field.
At least 5 years of project management or account management experience, of which 2 years are in the telecommunication industry.
Project Management certification or equivalent.
MS Office suite including MS Projects and Excel skills.
Project & programme management: able to manage complex projects including concurrent projects.
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