Refrigeration Operations & Service Manager

Requirements: Trade tested and qualified in HVAC and Refrigeration. Experienced in daily Service related Refrigeration issues and Project builds. 15- 20 years industry experience "you know refrigeration inside out". 5-10 years in a similar position managing Refrigeration Technicians. People management, Team building ,Project and Service delivery is a priority with appropriate references Build and manage our Refrigeration technicians Build teams & Area controllers[2] & Spares Non nonsense approach. Manage leave. Responsibilities: Schedule daily work allocation of both technicians and build teams Maintenance SLA's Daily call outs Project Resource allocation & scheduling Workshop repairs Follow on's Spares "on time & right" Daily routine: 7:30 Meeting & job allocation with technicians at 7:30 Check fitness and ready to go eg. dress code, van stock etc. Manage our 2 Controllers allocating jobs and call outs to technicians [daily, hourly etc.]- right guy for the right job Check outstanding issues from previous day Repair quote detail follow up with office Technicians Out the gate by 8:00 Act as "go to guy", leader, coach, by phone/on site for challenging issues Spot checks on site [5-10] per week [technicians & customer interaction ] Weekly routine Standby schedule [daily/weekends/holidays] Tool & vehicle inspection Van stock Six Monthly Conduct bi-annual performance reviews on technicians Determine development areas for skills improvement