Job DescriptionHello Future Records ManagerWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our team in FNB HSL, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.Are you someone who can:Prevent wastage, and on an ongoing basis identify process improvements in order to contain and reduce costs.Define and implement a Records Management operating model and governance framework; implement strategic projects and initiatives relating to the adoption of electronic recordkeeping practices.Understand the business unit strategy as well as business requirements from a Records Management perspective.Define and implement a Record Management solution that will host retention policies, schedules, and business rules; assess current records management practices, and establish and implement best practices.Develop, encourage, and nurture collaborative relationships within FNB and/or across the FRG; manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence.Actively coach team through providing advice about subject matter, solutions, principles and processes, and personal progression with the aim to improve performance.Participate in planned activities that are appropriate for own and employee development; compile reports that track progress and guide business to make informed decisions.Build working relationships across teams and functional lines in order to enhance work delivery, collaboration, and innovation.You will be an ideal candidate if you:Must have at least a Diploma or bachelor's degree (preference).DAMA qualifications are advantageous.Must have at least 3 years of experience in an Information Management role.Data management experience is advantageous.Technical competenceRecords Management Theory and Practice: In-depth knowledge of records management principles, standards, and best practices.Electronic Records Management (ERM): Proficiency in managing electronic records, including understanding of relevant technologies and systems.Data Protection and Privacy: Strong understanding of data protection laws and privacy regulations, ensuring compliance and safeguarding sensitive information.Information Governance: Ability to develop and implement information governance policies and procedures.Metadata Management: Skills in managing metadata to ensure accurate and efficient retrieval of records.Process Automation: Knowledge of automating records management processes to improve efficiency and accuracy.Standards and Compliance: Familiarity with records management standards and the ability to apply them within the organization.Behavioral competenceAttention to Detail: Meticulous attention to detail to ensure accuracy and completeness in records management.Communication: Strong communication skills to effectively convey information and collaborate with various stakeholders.Problem-Solving: Ability to identify issues, analyze root causes, and develop effective solutions.Adaptability: Flexibility to adapt to new technologies and changing regulatory environments.Leadership: Capability to lead and manage a team, providing guidance and support to ensure effective records management.Ethical Judgment: Strong ethical standards to handle sensitive information responsibly and maintain confidentiality.Customer Focus: A focus on understanding and meeting the needs of internal and external customers.You will have access to:Opportunities to network and collaborate.A challenging working environment that is progressive and agile.Opportunities to innovate where initiative is taken and owned end to end.We can be a match if you are:Adaptable and curious.Analytical with complex data sets.Thriving in a collaborative environment.Apply now if you are interested in taking the next step. We look forward to engaging with you!All appointments will be made in line with FirstRand Group's Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Job DetailsApplication Closing Date: 20/09/24Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via MyQ.About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound, and sustainable way.
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