Role Description
This is a full-time hybrid role for an Operations Assistant at Ebem Investment (Pty) Ltd located in Richards Bay, with flexibility for some remote work. The Operations Assistant will be responsible for assisting with day-to-day operational tasks and ensuring smooth business operations.
ESSENTIAL JOB DUTIES
Property Management
Oversee the site's leasing activity to ensure property occupancy is maximized
Supervise the move-in and move-out process, including creating the turnover schedule, performing unit inspections, and coordinating identified work
Regularly perform a physical review of the property's assets assessing property's appearance and condition, including monitoring Preventative Maintenance programs and working with roving maintenance team for any larger-scale maintenance projects or needs
Develop and maintain positive relationships with residents, vendors, contractors, and the site team
Provide clear scope of work for every maintenance or renovation activities to be performed on any of the buildings
Apply a rigorous sourcing methodology to select vendors to provide service or supply goods for the organization
Interface with insurance company for all claims that required to be submitted to them.
Leadership
Leads team to success, motivating them to provide service consistent with our Core Values
Coordinate and indirectly supervise workers providing construction work for the company and/or completing maintenance work
Comply with all rules, regulations and contractual agreement in place with vendors and customers.
Makes sure all activities at the sites remain within the boundaries of local laws.
Financial
Manage the rent collection process, including following-up on all delinquent accounts and working through the eviction process as needed
Perform regular market research activity in order to make recommendations on marketing and pricing strategies
Prepare and submit accurate reports to Regional Manager on a timely basis
Other duties may be assigned to meet business needs
QUALIFICATIONS
Education and Experience:
High school diploma
Experience in Property Management preferred
Experience in Microsoft Office, including Word, Excel, and Outlook
Real Estate Licenses must not be active while working in this role
Skills and Abilities:
Fluent in English and skilled in oral and written communication
Zulu or Afrikaans is a plus
Ability to use tact, diplomacy and a clear, courteous manner when dealing with staff, residents and the public
Decision-making, problem solving, and time management skills
Ability to handle multiple projects or tasks simultaneously with self-direction
Strong communication and interpersonal skills
Attention to detail and problem-solving skills
Ability to adapt to changing environments and work well under pressure
Industry
Food and Beverage Manufacturing
Employment Type
Job Types: Full-time, Permanent
Education:
High School (matric) (Preferred)
Experience:
Microsoft suite: 2 years (Required)
Application Deadline: 2024/11/05Expected Start Date: 2024/11/01
#J-18808-Ljbffr