JOB PURPOSE
The Process Owner - Order to Cash owns the end-to-end process design and drives change initiatives related to system, process, and policy, including involvement in the delivery of the change initiatives as part of a transformation program and a steady state Business As Usual (BAU) specific to the Order to Cash functionality.
RESPONSIBILITIES
Business Process Activities
The Main Modules under the responsibility of Order to Cash includes but is not limited to Order Management, Accounts Receivables, Cash Management, and Channel Revenue Management.
This role will be part of a process owner team responsible for driving and delivering sustainable, streamlined processes with exceptional controls.
The key emphasis of this role will be to drive standardization and accountability by building strong working relationships with stakeholders and ensuring service delivery in accordance with defined SLA's/KPIs.
Primarily responsible for standardizing, automating, and optimizing processes within the Order to Cash team, which includes all month-end activities, statutory reporting, audits, and compilation of financial statements.
Should 'Own' and "drive" the process design and implement the changes required from start to finish to make the new processes work according to modern best practices and Oracle Fusion ERP.
Authorize and oversee the system requirements by assessing utilization of Oracle Fusion ERP Cloud functionality and work with Business leads to determine functionality applicable to business and assist with enhancement requirements.
Act as a member of a Design Authority team to ensure that the process design is approved as meeting the needs of the business and the supporting system functionality.
Accounts Management
Responsible for supporting and owning the process for Order Management, Accounts Receivables, Cash Management, and Channel Revenue Management Modules within the Oracle Fusion Application. Depending on the solution evolution, additional modules may fall under the scope of the process owner.
The Process Owner will be responsible for collaborating with other process owners within other domains, e.g., Procure to Pay and Record to Report.
Oracle Fusion ERP Process Flow
Monitor Oracle Fusion ERP Cloud quarterly releases and work with the Business to decide on what functionality should be adopted by the business.
Drive POC development on Oracle Fusion ERP to help the business resolve issues and/or drive strategic initiatives.
Have a sound understanding of Oracle Fusion ERP Cloud Functionality in the Order to Cash process flow.
Safeguard the Process and Solution Design signed-off during rollouts to other Entities and Business Units.
Business Requirements Gathering & Collaboration
Gather business requirements and translate them into functional and technical requirements for improvement and enhancements to be implemented on Oracle Fusion ERP.
Support appropriate changes or updates to policies and Standard Operating Procedures to enable optimum process design on Oracle Fusion ERP.
Work with other process owners to ensure the process designs integrate.
Secure buy-in from key stakeholders and members of the relevant functions throughout all business units to the new process design.
Change Management
Collaborate with technical experts and business units to determine the best possible reporting mechanisms.
Proactively monitor and anticipate changing business, regulatory, and financial requirements, processes, and practices.
Manage and coordinate all change activities within the project.
Governance and Compliance
Drive accountability through process controls and by leveraging technology.
Manage relevant policies and procedures affecting processes.
Be a champion to drive standardization across key processes, entities, and business units.
Ensure compliance with internal and external regulations, procedures, and accounting standards.
Ensure process workflows and documentation are properly maintained and up to date with the current processes.
Proactively mitigate risks and timely resolve escalated issues.
BEHAVIOURAL COMPETENCIES
Customer Focus
Instills Trust
Cultivates Innovation
Collaborates
Situational Adaptability
Business Insight
Manages Complexity
Plans and Aligns
Balances Stakeholders
Ensures Accountability
Tech Savvy
EDUCATION
Matric
Postgraduate qualification preferably with a Major in Commerce, Computer Science, or Project Management.
EXPERIENCE
10-15 years of professional experience across functions within accounting and finance disciplines.
Detailed process understanding for the area of responsibility.
5-10 years experience with Oracle ERP products, preferably Oracle Fusion Cloud Applications.
Understanding of other Oracle ERP Processes (Record to Report, Procure to Pay) and their impact on the Order to Cash Process.
Knowledge of best practice processes and the latest digital technology in the area of responsibility.
Experience managing large and complex projects and ensuring changes are embedded into business-as-usual processes.
The ability to build strong working relations with stakeholders, utilizing your influencing skills along with your change leadership expertise.
Strong analytical and problem-solving skills.
Process engineering capability will be relevant for this role.
#J-18808-Ljbffr
