PORTFOLIO MANAGER JOB DESCRIPTION
PURPOSE OF THE ROLE:
The Portfolio Manager (PM) for Solver Property Services (SPS) will be responsible for the effective and professional management of all Community Schemes (CLIENT) within his/her portfolio.
The main objectives will include:
Maintain and uphold the administrative, financial, and secretarial requirements of the CLIENT per the management agreement between the CLIENT and SPS.
Manage the relationship with the CLIENT to promote and secure successful and ongoing customer relations.
Resolve issues that arise on all levels of the agreement timeously and ensure completion within the desired time frames.
Advise and assist on all Regulatory requirements by being confident in applying the required laws governing the Property Management environment.
Report on any financial challenges and secure a viable financial continuation of the CLIENT's financial well-being by effectively applying to budget and securing adequate income from levies and other sources.
Advise and apply to the interest of the CLIENT the specific rules applicable to the successful management and upholding of the required standards within the CLIENT's environment.
Ensure effective cooperation and teamwork amongst the support departments within the SPS group of companies to the benefit of the CLIENT's needs and agreed outcomes.
Utilize the internal company software systems and processes to properly perform the duties assigned to the position of PM.
Be proficient in the environment of Property Management.
The PM should be the primary contact for the Trustees / Directors of the CLIENT whilst the Portfolio Manager Administrator fulfills a support structure and attends to queries from owners.
GENERAL SUMMARY DUTIES AND RESPONSIBILITIES
CLIENT:
Provide and advise on beneficial solutions to problems that the CLIENT may have.
Manage, guide, and advise the Trustees / Directors of the CLIENT.
Source options and obtain support structures where needed, such as engaging with legal practitioners.
Accept liability and accountability for any issue, problem, and task that affects the CLIENT and ensure that it is completed within the required timeframes agreed upon.
Involve the assistance of SPS Management should it be required.
Understand the individual needs of each CLIENT.
Ensure that the systems and reporting to the CLIENT are adhered to.
Take ownership and be the primary contact to the Trustees / Directors of the CLIENT.
INTERNAL:
Use and apply all systems provided.
Utilize and engage all support functions and engage with the various departments to achieve and complete the required outcome of all the CLIENT's requirements.
Ensure timeous completion of all SPS deadlines and report on weekly and monthly key activities.
Ensure that all offerings and products of SPS are offered and promoted to the CLIENT to ensure a comprehensive management platform.
Protect the interests of the COMPANY.
ACCOUNTABILITIES:
You will be directly accountable for:
Meeting all Regulatory deadlines. (Audits and AGM's).
Completing reporting deadlines to both the CLIENT and Management.
Effectively resolving all issues and completing communication deadlines of the CLIENT.
Continuous enhancement of industry legislation application.
Upholding a positive office relationship with fellow staff members.
Identifying and reporting to management on possible shortcomings or issues that may cause concern.
Taking ownership of your duties and executing them with professionalism and dedication.
Using processes, systems, IT systems, and controls to ensure the best and most professional customer service experience.
Effective client relationship management.
Achieving a 24-hour turnaround time on communications and deadlines to ensure world-class service delivery and customer experience using the 1st time right approach.
Kindly forward your CV to ******. Should you not hear from us within 14 days, kindly consider your application unsuccessful.
Job Type: Full-time
Ability to commute/relocate:
Bedfordview, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Experience:
Sectional Title Knowledge: 2 years (Required)
License/Certification:
Drivers License (Preferred)
Application Deadline: 2023/03/26
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