PURPOSE OF ROLE: The role of a picker in the warehouse is a crucial part of the order fulfilment process. The primary purpose of a picker is to locate and retrieve items from the warehouse inventory to fulfil customer orders accurately and efficiently. This role is essential for maintaining a smooth and organized workflow within the warehouse.
Role Requirements Storage: Receipted stock needs to be placed physically in the storage location for the specific warehouse (Lighting, Energy, Utilities, Residential, Platform, SUS, etc). Ensure that all stock is being stored safely and that the correct H&S practice is being maintained at all times. Report any damaged or missing stock (discrepancies) to the direct supervisor and stock controller. Order Fulfilment: All damaged stock needs to be removed from the shelf, and involve stock control to take the correct steps as put out in the SOP. Identify where the shipment is going to (Branch, customer, or supplier), what type of stock order is being sent (Customer order or replacement, Inter Company Transfer Order, Local Order, or International Order), and what the destination of the stock is intended for (Current warehouse or another branch/location). Packaging: Items to be packaged in a manner to reduce damages during storage and transport. It should also be presentable so as not to tarnish the company's image. All loose items that do not have a label should be labelled as per SOP. Documentation: When picking, make sure to note the quantity and quality of the units being picked. Should there be any discrepancies present, ask for assistance from the stock controller and advise your supervisor. This needs to be signed off by the supervisor. Thereafter, stock needs to be handed over to the dispatch team, who also needs to co-sign the shipment paper and date/time it. All documentation should always have two signatures on it: one signature of the person handing over the stock and one signature of the person receiving the stock. Housekeeping: Floor and workstations are to be kept neat, clean, and tidy at all times. All stock should be kept within their agreed storage areas. Inventory found outside of a location must be allocated to the correct location. Use the SOH with inventory detail to determine where the stock needs to go. Before physically moving it to the location, inform the inventory controller of your action and obtain approval from them. All equipment should be kept clean and in a condition that is conducive to the working area. Identifying workplace safety hazards and ensuring that the area is being kept in a manner to promote a culture of Health and Safety. Computer Literacy/Systems: Basic proficiency in Windows and the MS Office suite.
Knowledge, Education, Skills & Experience: At Minimum, Matric/NQF 4 level qualification Ability to read, write, count and communicate verbally Warehousing experience 2+yrs Administration related to the role 2+yrs Be able to cope under high level of pressure & fast-moving environment. Attention to details and problem solving. Excellent communication skills. Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements. Quality Control Analysis - Conducting inspections of products, services, or processes to evaluate quality or performance. Personality Characteristics: Focused Trustworthy Caring Detail-oriented
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