Operations Manager (Senior)

Lead IT projects, including the design and deployment of new IT hardware and services.Facilitate and maintain CLIENTS Hardware Ordering SystemsIT end-user support relating to personal workspace infrastructure (PCs, MFDs, mobile phones, fixed telephony, and video conferencing)IT end-user support relating to industrial workspace infrastructure (Production printers, scanners, BVIS, and DLOG devices)VIP supportAdministration and steering of software and hardware requirements.Hardware Lifecycle Management for CLIENTS approved hardwareSupport the steering of Model-1 & Model-2 production devices (with full IT support)IT vendor and supplier management for all end-user services, solutions and hardware deliveriesAction and resolve IT incidents and problems incident management.Action and coordinate change management as required withing the businessBudget controls for employee telecommunication costs (mobile, fixed, and data usage)Active Directory maintenancePRIMA maintenance (Hardware asset Management)Spend Manager maintenance (telephony fee/spend management)