Deals directly with clients, customs, and agents to ensure the quickest and best movement of cargo throughout the world.Prepares documents necessary to complete export, import and customs clearance process.Track and trace cargo as necessary to ensure proper movement and delivery.Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing.Communicate with customers regarding disposition of freight (i.e., tracking & tracing, routing & dispatching, and rate quotations).Communicate & correspond with other company branches and agents for customer satisfaction and ensure excellent service execution.Seek the most profitable mode of shipment yet meet customer's requirement for the movement of freight.KPI adherence – DNI / LNR / Cost accuracy / ROTP.Ensure compliance in line with company and industry policies.Physical Requirements:Talking, hearing and using hands to operate a computer keyboard, mouse, and other computer components.Sitting for extended periods of time.Walking within the warehouse and inspecting freight.Vision abilities required by this job include close vision and the ability to adjust focus.Other Skills/Abilities:Must possess strong working knowledge of all rules, regulations, governance, and documentation preparations as it pertains to both imports and exports.Must have strong verbal and written communication skills.The ability to work in a fast-paced environment.Strong organizational skills are required due to the high volume and demands of the position.Strong knowledge of Microsoft Word and Excel.Other duties as assigned.Disclaimer:The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.QualificationsSkillsBehaviorsRequiredDetail OrientedDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.MotivationsRequiredSelf-StarterSelf-Starter: Inspired to perform without outside help.Ability to Make an ImpactAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.EducationRequiredHigh School or better.ExperienceRequired3 years: Must possess strong working knowledge of all rules, regulations, governance, and documentation preparations as it pertains to both imports and exports.
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