Operations Consultant

The consultant will provide service and assistance to the Intermediary Services across the Life Operations business units.  The purpose of the role is to create a client experience that feels convenient, effortless and personal.
It must feel bespoke to the client.
Will work in shifts that will be rotated amongst the team weekly.
 To work extended hours on the 15th, mid-week close off, and last working day of the month.
There is a possibility that these might change in the future depending on growth and the need in the business.
  A member of the back-office operations team reporting to the Manger Intermediary Services.
This role will be responsible for providing a professional service to PPS members and associated parties.
Customer/Intermediary interaction via all available contact channels will be part of this individual responsibilities.