On Call Agent

Creating purposeful careers as we build the future of contact centre solutionsTo provide a robust and efficient administration service to the healthcare teams, ensuring that all workers have the right to work in the UK, are registered with a DBS check, and have certificates or relevant proof of qualifications required to perform available roles. You will work within the parameters of the Search processes to ensure that your team's targets and objectives are achieved.A fantastic opportunity has arisen for an Administrator to join a team of professionals based in the UK. You will be responsible for providing support to the recruitment team in administering compliance policies and procedures accurately and efficiently. The company has been established since 2008 and has gone from strength to strength, providing solutions for public and private clients across the UK.Duties and Responsibilities:Answering incoming calls and emailsBooking confirmations with clientsHandling immigration documentsHolding face-to-face interviews as requiredCarrying out DBS checks and verifying ID checks in a timely mannerManaging and maintaining an internal database and external portalsEnsuring documents are up to date and uploaded onto the systemWorking from reports to ensure renewals are completed on time without lapsingProviding support on internal and external auditsGeneral administrative dutiesRequirements:Excellent communication skills both written and verballyExtensive knowledge of Microsoft Office programs including ExcelStrong communication and time management skillsThe ability to prioritize workloads and work towards strict deadlinesA keen eye for attention to detailExperience of working in a fast-paced administrative environmentSkills:Communication, Compliance, Customer Service, Recruiting, Resilience, Structural Detailing, Time Management, Business Process Outsourcing (BPO), Medical, Recruitment
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