Officer, Customer Liaison (Level 1)

Company DescriptionStandard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.Job DescriptionTo provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.QualificationsMinimum QualificationsNational Certificate (NQF5 FAIS recognised qualifications)Experience1-2 years branch banking experience with exposure to enquiriesBehavioural CompetenciesMeeting TimescalesCompleting TasksShowing ComposureArticulating InformationTeam WorkingTechnical CompetenciesBanking Process and ProceduresProduct KnowledgeCustomer Reception and ChannellingClient ServicingSeniority level: Entry levelEmployment type: Full-timeJob function: Other, Information Technology, and Management
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