MFC Trainee Call Centre Agent (Sales) Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. What is a Trainee Call Centre Agent? Do you have what it takes to work for a leading financial services company? Then you may be what we are looking for. Whether you're a graduate or an experienced professional trying to elevate your career, Old Mutual has something to offer you. What is required of you? Role Description / Key Performance Areas Marketing Old Mutual products to new and existing clients telephonically, in line with the client's needs and financial goals, to enable positive financial futures and protection of assets and estate. As a financial services professional, you will be accountable for maintaining superior service delivery to your customers, through effective personal time and task management. What do we need from you? Matric/Grade 12 6-12 months outbound call centre sales/retail sales experience Previous financial services experience desirable Clear credit and criminal records Computer Literacy (MS Office) Excellent communication skills (written and verbal) Personal Qualities Good interpersonal skills, customer-oriented, target and results-driven, resilient despite setbacks, ability to influence others, driven by financial reward, good time management skills. What we can do for you! Assist you in reaching your career goals and dreams by helping you grow, develop and build on your future aspirations through quality training and support to reach your potential. We lead with our values, which is at the heart of the great things we do. We champion our customers and employees. We are passionate about diversity and inclusion for mutually positive futures throughout our business clusters – Old Mutual Finance, Retail Mass Market, Old Mutual Invest, and Personal Finance. The Group provides many opportunities for growth and development. So what now? If you think you fit the bill, have a desire to join a respected financial services business, and would like to set your own earnings potential, Apply Now! Skills Customer Service, Influence, Microsoft Office, Personability, Sales Results, Target Achievement, Time Management, Written and Verbal Communication Education High School (Grade 12) Closing Date 11 March 2025 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19. All prospective employees are required to disclose their vaccination status as part of the recruitment process. Please refer to Old Mutual's Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.
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