10 Month Contract.
R210.00 Per Hour
Short Description
ITT and Specialized Payments:
To implement operational risk procedures, create awareness and maintain a high standard of operational risk management and control within the business unit.
To support the OPS Control Manager – ITT (Inward Telegraphic).
Complete Description
Key responsibilities
Produce daily reports on incidents and losses (ensuring information is accurate before distributing).
Undertake Control Reviews within the TPSO environment and produce reports with recommendations.
Update the tracker for all outstanding Audits, corrective actions for RCA's and ensure that they are followed up until closure.
Assist in the preparation of the Reg. 40(4) exercise.
Undertake Risk Monitoring when requested to do so.
Perform operational risk activities as per plan of work.
Monitor suspense accounts (Losses in suspense, Forex Settlement Suspense account, Diffex & Nostro).
Ensure KRIs are reviewed timeously.
Review Control first questions, and maintain them constantly.
Undertake root cause analysis.
Ensure that all incidents and losses are reported accurately.
Maintain the appropriate loss database and ensure integrity of loss data.
Create quarterly loss summaries report.
Assist in monthly reconciliation to SAP.
Incident reporting on ARM as per OPS Risk Policy / Standard.
Follow up on incidents actioned by the responsible people and appropriately closed out.
Co-ordinate monthly data for Key Risk Indicator model.
Assist in producing monthly Risk Control reports as per agreed timelines.
Keep own RCSAs up to date.
Ensure that the ISO 9001 certification is maintained.
Adhere to all policies and procedures.
Meet quality objectives as outlined by the quality policy.
Assist in getting corrective action after audits.
Use appropriate interpersonal style to help build a successful team.
Demonstrate personal commitment to the team.
Be proactive and show initiative.
Uphold integrity by being honest in dealings.
Assist with any other projects or duties given by senior management.
Key performance measures
Provide accurate monthly MI.
Conduct Control reviews for respective areas.
Reduction in losses by 10% through the operational risk framework.
Accurate incident reporting on ARM within 48 hours.
Timely follow-up for close out of items in suspense accounts.
Support the OPS Control Manager as requested.
Keep Risk Maps and KRIs updated bi-annually.
Produce monthly Risk Control reports by the 2nd of each month.
Respond to customer requests within 24 hours.
Ensure timely and accurate completion of reports and dashboards.
Generate reports reflecting compliance status in CIB Operations.
Internal and external relationships
Internal relationships
CIB Operations – Management and staff: Internal customer, improve working relationships.
CIB - Central Operational Risk: Internal stakeholder, report incidents/breaches.
CIB Operations - HC: Internal partner, reconciliation of stats.
External relationships
N/A
Competencies required
Qualifications
Minimum qualifications: Grade 12.
Certifications: Trade Finance related certification.
Training: Excel Advanced.
Knowledge
Understanding of the Operational Risk Framework.
Knowledge of Trade and Payment related products.
Basic knowledge of SWIFT.
Experience
Knowledge of systems within CIB Operations.
Working experience in a risk environment.
Minimum 2 years work experience in a Trade, Payments, or Control related function.
Technical competencies
Computer literate with good knowledge of MS Office, especially Excel.
Root cause analysis skills.
Personal competencies
Motivation: Displays initiative, is a self-starter, and readily assumes greater responsibility.
Social Adaptability: Ability to establish and maintain relationships within the work environment.
Flexibility: Ability to adjust thoughts and behavior to rapidly changing situations.
Dependability: Logical, rational, and objective decision-making.
Management skills
Administration: Organize own work and that of others.
Creativeness: Must think laterally and have an inquiring mind.
Communication: Must convey ideas effectively both verbally and in writing.
Problem solving, planning, and decision making
Problem solving: Resolve unmatched entries and conduct root cause analysis.
Planning: Timely submission of Risk Control reports.
Decision making: Signing off losses and refunds, making recommendations to improve controls.
Work environment
No costs to be incurred unless approved by Head.
Normal open plan office environment with time flexibility required.
Physical requirements
The officer must not have any physical disabilities that may hinder him/her in carrying out duties.
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