Job Description - Maintenance Team Member (HVAC Specialty) (HOT0B90S)
Job Number:HOT0B90S
Work LocationsHampton by Hilton Sandton Grayston Corner W Rd N and Grayston drive Johannesburg 2001
A Maintenance Team Member will support the Engineering, Health and Safety Manager with general maintenance work, to maintain proper conditions of tools, equipment, and working areas throughout the hotel.
This role specializes in HVAC work to focus on supporting the Heating, Ventilation and Air Conditioning systems within the property, but also serves as a Generalist handyman and all-rounder support within the Maintenance Department.
What will I be doing? As Maintenance Team Member, you will support the Maintenance Department to ensure an exceptional operational experience throughout the hotel.
Specifically, a Maintenance Team Member will perform the following tasks to the highest standards:
Perform day-to-day general maintenance duties within the hotel rooms and public areasOrganise the 'work area' to execute assigned repair & maintenance tasks effectively & efficiently, to the required standard, and in line with our quality and service standardsPerform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, AC, landscaping, and painting in all areas of the hotelRespond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipmentEngage with guests while performing repair tasks or in public areas; greet them friendly and with a smile, do a bit of small talk, ask for their feedback and enquire what you and your colleagues can do to enhance their guest experience!In the area of expertise of HVAC, take the leading role in ensuring the full functionality of equipment, infrastructure, or machinery at all times.
Perform all necessary repair, monitoring and maintenance tasks quickly and without explicit instructions of the Engineering, Health & Safety Manager or Maintenance Supervisor.
Consult with the Engineering, Health & Safety Manager before acting on complex problems.Record and report completed repairs and items that require further attention to the Engineering, Health & Safety Manager.
Contribute ideas to reduce hotel operating costs and conserve energy and water.Be a reliable and motivated member of the Engineering, Health & Safety team.Communicate pro-actively, clearly and constructively with other team members to help deliver great guest experiences at our hotel.Be willing to assist in other departments during busy periods as required.Spend at least 30 minutes per day working alongside colleagues in Guest Operations e.g.
F&B service, stewarding, housekeeping or front office as instructed by the Engineering, Health & Safety Manager or Maintenance Supervisor.Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts.Be aware of planned team meetings and learning sessions and attend as required.Be open and willing to learn something new every day.Volunteer to participate in company campaigns like Travel with Purpose or Team Member committees.Execute any other duties as assigned by your Line Manager and the Hotel Leadership team. What are we looking for? Maintenance Team Members serving Hilton brands are always working on behalf of our Guests and collaborating with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Strong experience in HVAC and preventative maintenance of HVAC systemsPrevious maintenance experience, preferably in a hotel or a similar varied work environment such as ships, hospitals or retail businessesA certificate in Engineering, preferredStrong interpersonal and communication skillsAbility to work without close supervision and within established timeframesStrong work ethicA passion for managing a variety of projects and tasks throughout the day What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and
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