Job Description - Maintenance Team Member (HVAC Specialty) (HOT0B90S)
Job Number:HOT0B90S
Work LocationsHampton by Hilton Sandton Grayston Corner W Rd N and Grayston Drive Johannesburg 2001
A Maintenance Team Member will support the Engineering, Health and Safety Manager with general maintenance work, to maintain proper conditions of tools, equipment, and working areas throughout the hotel.
This role specializes in HVAC work to focus on supporting the Heating, Ventilation and Air Conditioning systems within the property, but also serves as a Generalist handyman and all-rounder support within the Maintenance Department.
What will I be doing? As Maintenance Team Member, you will support the Maintenance Department to ensure an exceptional operational experience throughout the hotel.
Specifically, a Maintenance Team Member will perform the following tasks to the highest standards:
Perform day-to-day general maintenance duties within the hotel rooms and public areas.Organise the 'work area' to be able to execute assigned repair & maintenance tasks effectively & efficiently, to the required standard, and in line with our quality and service standards.Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, AC, landscaping, and painting in all areas of the hotel.Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment.Take time to be a great host and engage with guests while performing repair tasks or in public areas such as corridors, elevators, in front of guest rooms etc.
Greet friendly and with a smile on your face, do a bit of small talk, ask for their feedback and enquire what you and your colleagues can do to make their guest experience an even better one!In the area of expertise of HVAC, take the leading role in ensuring the full functionality of equipment, infrastructure, or machinery at all times.
Perform all necessary repair, monitoring and maintenance tasks quickly and without explicit instructions of the Engineering, Health & Safety Manager or Maintenance Supervisor.
Should a more complex problem be spotted, consult with the Engineering, Health & Safety Manager before acting.Record and report completed repairs and items that require further attention to the Engineering, Health & Safety Manager.
Contribute ideas to reduce hotel operating costs and conserve energy and water.Be a reliable and motivated member of the Engineering, Health & Safety team.Communicate pro-actively, clearly and constructively with other team members to help deliver great guest experiences at our hotel.Be willing to roll up your sleeves and help in other departments during busy periods and as required.As instructed by the Engineering, Health & Safety Manager or Maintenance Supervisor, spend at least 30 minutes per day working alongside colleagues in Guest Operations e.g.
F&B service, stewarding, housekeeping or front office.Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts.Be aware of planned team meetings and learning sessions and attend as required.Be open and willing to learn every day something new.Volunteer to participate in company campaigns like Travel with Purpose or Team Member committees.Execute any other duties as assigned by your Line Manager and the Hotel Leadership team.What are we looking for? Strong experience in HVAC and preventative maintenance of HVAC systems.Previous maintenance experience, preferably in a hotel or a similar varied work environment such as ships, hospitals or retail businesses.A certificate in Engineering, preferred.Strong interpersonal and communication skills.Ability to work without close supervision and within established timeframes.Strong work ethic.A passion for managing a variety of projects and tasks throughout the day.What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and
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