Lodge Manager Hluhluwe

A 5-star lodge near Hluhluwe is recruiting an experienced Lodge Manager with 5-star LODGE experience.
This is a live-in position.Experience required:Minimum 3 years relevant camp management experienceExperience in the service industry especially in dealing with guests and staffHospitality qualificationThe surrounding communitiesThe countryA valid unendorsed SA drivers license is essential Duties include:Prepare welcome and departure notes for guestsCheck guests in during the day and manage dietaries, children, or any other special requestsImplement and follow the BOPsHost guests during the dayEnsure that all products that encounter the guest are consistently of the correct standardCheck set-ups for breakfast, lunch and dinnerMake sure the main area is always tidy and styled to the BOPsHost guests at mealtimes and check the smooth running of service from the kitchen and waitersCheck guests out and do daily room checksWork closely with waiters and HODs to maintain a high service standardAssist in any other departments as and when requiredProvide superior service and quality to guestsManage bar ordersManage staff, staff timebooks, performance and other HC related