Lodge Manager Hluhluwe

Details of the offer

A 5-star lodge near Hluhluwe is recruiting an experienced Lodge Manager with 5-star LODGE experience.
This is a live-in position.
Experience required:
Minimum 3 years relevant camp management experience
Experience in the service industry especially in dealing with guests and staff
Hospitality qualification
The surrounding communities
The country
A valid unendorsed SA driver's license is essential

Duties include:
Prepare welcome and departure notes for guests
Check guests in during the day and manage dietaries, children, or any other special requests
Implement and follow the BOPs
Host guests during the day
Ensure that all products that encounter the guest are consistently of the correct standard
Check set-ups for breakfast, lunch and dinner
Make sure the main area is always tidy and styled to the BOPs
Host guests at mealtimes and check the smooth running of service from the kitchen and waiters
Check guests out and do daily room checks
Work closely with waiters and HODs to maintain a high service standard
Assist in any other departments as and when required
Provide superior service and quality to guests
Manage bar orders
Manage staff, staff timebooks, performance and other HC related

To apply please send updated CV and references to ******


Nominal Salary: To be agreed

Job Function:

Requirements

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