Kitroom Manager: Inland

Overview: Develop, implement, manage and continuously improve strategy for the entire National kitroom operation.Direct the kitroom operation, which encompasses all aspects of long-term and short-term consignment in relation to inbound and outbound logistics flows, kit inventory management, kit creation, kit build, kit maintenance, kit lifecycle management and their related processes.Steer the kitroom operation towards improved operational service commitments, as well as the organization's objectives, mission and values.Identify talent and cultivate a culture of talent development and succession planning.Deliver exceptional customer experience to both internal and external customers and stakeholders.Drive continuous improvement, optimization, simplification, efficiency, engagement, productivity and cost effectiveness.Essential Activities and Responsibilities Leadership: Direct reports Team Leaders, Seniors and Representatives.Leadership duties: coaching, mentoring, empowering, work allocation, resource allocation, change management, quality checks, team motivation, objective setting, performance management, pay decisions, and budget responsibilities.Formal Education: Degree in Logistics, Supply Chain Management, Business or similar.Project Management and/or Finance qualifications would be an advantage.Experience: CRM (Sales Force, Goldmine or similar).3 years of people management experience.Experience with 15+ direct reports.Planning skills.Strong communication.Problem solving.Customer service.Workforce planning.Data analysis, trends and business intelligence dashboards.Value stream mapping.Presentation skills required.Office based
Travel Percentage: 40%

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