It Administrator

About our client:Our client, established in the 90's and headquartered in Cape Town, has a global presence with over 500 employees. They are a diverse team of brilliant knowledge workers. The best and brightest engineers, developers and specialists within finance, HR, digital infrastructure and marketing will be your cohort. This company loves innovation utilising cutting-edge tech and digitised processes. They prioritise integrity, they are brilliant at supporting your academic career and internal promotion trajectory.Position Overview:This role is an excellent opportunity for someone who enjoys problem solving, managing service requests and providing IT support on a level 2 upwards basis. You will be part of a team that has overall responsibility for overseeing the service request queue, assisting with software security issues, and ensuring timely resolution of service requests. Key duties include handling work incident requests which are complex software related. All training and mentoring will be provided but you will never be bored!What You Will Be Doing:Reflect your knowledge and experience of issue logging and resolution.Help address and resolve desktop security threats to keep our systems secure.Resolve service requests promptly, in line with the organisations highly professional SLAs.Participate in meetings around R&D, automation and continuous improvement.What You Need:A+, N+, MCSA certifications.2 - 4 years in an IT administrator role with experience in administering Microsoft Active Directory.Skilled in installing desktop operating systems and supporting Office 365 applications.Familiarity with ticketing systems and work scheduling.Job ID: J104567Seniority level: Entry levelEmployment type: Full-timeJob function: Information TechnologyIndustries: Staffing and Recruiting
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