ResponsibilitiesPartner with all Human Resource functions to achieve HR goals, and business objectivesCreate and develop a partnership role with line managementImplement and monitor the application of Human Resource policies and proceduresAddress any deviations from established policies and proceduresUtilise opportunities to effectively communicate and upskill line managers and employees on company policies and proceduresIdentify gaps in current policies and procedures and forward recommendations to line managerReview structures in allocated business areas and develop organisation design proposals that support the delivery of business objectivesGuide and coach line managers on ways of working that support change initiatives, performance management, development, employee relations and people retentionImplement change management processes and facilitate the successful implementation of change projects, including coaching and guiding line management and employees in their practical applicationSupport, drive and embed the desired culture and values in all business areasDevelop and support a learning environmentManage and provide guidance on the implementation and application of the performance management system including preparation for goals setting, development plans and reviewsEffectively and efficiently manage employee relations processes and proceduresEnsure that Employee Relations (misconduct, incapacity, and grievance) processes and procedures, are effectively, timeously, and fairly implementedImplement and provide guidance on career paths, talent management and succession planningPartner with line managers and the Learning and Development Department to identify required learning interventions including but not limited to on-the-job training, coaching, formal learning interventions, workshops, on-line training, practical work experience and care taking opportunitiesIdentify return on investment (ROI) for learning interventions and apply them to the relevant performance management processPartner with line managers and the Recruitment Department to meet Service Level Agreement responsibilitiesEnsure that role profiles are up to date, changes are approved though the required process and version control is maintainedProvide input to appropriate assessment and selection toolsDesign and obtain sign off on all required interview guides and ensure alignment with the approved role profileParticipate in the interviewing process and partner with line managers to positively influence the appropriate hiring decisionEnsure that all recruitment documentation is returned to the Recruitment Department for filing purposesEnsure all control documentation including but not limited to assessments and interview guides is effectively managedConduct exit interviews will all employees irrespective of the reason for termination, provide required feedback and ensure Exit Interview is scanned to people systemFollow up on all newly appointed employees to ensure their onboarding has taken place and address any queriesAdvise and train on all HR policies and proceduresProvide support to employees in all HR related matters including but not limited to leave, remuneration, team dynamics and resolve as soon as possiblePromote HR processes and respond to queries and requests to support the creation of an efficient and conflict free workplaceEffectively utilise reporting to manage areas of responsibility including but not limited to leave management, performance management, and employee relationsProvide relevant HR analytics and effectively utilise this information in support of recommendations and decision making related to recruitment, development, performance management, remuneration and benefits, and legal compliance.Conduct data integrity checks on people and payroll systems and address any areas of concern, e.g., accessibility to information, required fields, reporting lines, optimal store structures, and leave balancesAdminister payroll processes as and when requiredEnsure compliance with legislation and escalate any areas of concern.Actively participate in identifying, implementing and reviewing opportunities to improve Human Resource processes and efficiencies and actively monitor their implementationTake ownership for allocated projects, partner with line management and ensure deliveryRequirements Grade 12 or equivalent qualification is requiredA three-year tertiary qualification in Human Resource Management or related qualification is requiredDriver's license: Code 8 is requiredA minimum of 3 years working experience is requiredExperience in a retail or related environment is an advantageDemonstrated experience in all HR functional areas including recruitment, employee relations, performance management, payroll, employee retention, and remuneration and benefits is requiredKnowledge of relevant legislation and HR practices is requiredHands on experience with Human Resources Management software including payroll systems is required
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