Kendrick Recruitment is currently seeking an experienced and dynamic Hotel General Manager to join the team of a Luxury Hotel based in Dullstroom. Here's an overview of the position:
Key Responsibilities:
Oversee daily operations of the Hotel & Spa, managing the following departments:
Front of House: Includes receptionists, assistant general manager, duty managers, and general assistants.
Housekeeping: Includes head of housekeeping, housekeeping manager, and housekeeping staff.
Gardens and Maintenance: Includes head of maintenance and gardens, maintenance assistants, and gardeners.
The Spa: Includes spa receptionist and spa therapists.
Reporting Structure:
The successful candidate will report directly to the Hotel's Managing Director.
Qualifications and Experience:
Experience: 3-5 years as a General Manager in a 5-star Hotel, Country Hotel, or Lodge. Highly experienced Assistant General Managers ready for advancement will also be considered.
Education: A degree or diploma in tourism or hospitality is preferred.
Compensation and Benefits:
Salary: R25k – R35k per month, commensurate with experience.
Benefits: Provident Fund, cell phone allowance, and daily staff meals.
Accommodation:
On-site accommodation is provided for the candidate, including a one-bedroom unit with bathroom, open-plan lounge, and small kitchen.
Restrictions: No pets allowed. Wi-Fi/internet access provided.
Required Strengths:
Exceptional guest relations skills
Strong staff management capabilities, including rosters, discipline, and training
Proficiency in food and beverage operations
Expertise in designing and managing internal processes
Solid financial skills, including stock takes and night audits
Experience with property management software
Career Opportunity:
We are looking for a dedicated professional who is passionate about building a career in hospitality. This role offers the potential to take full control of the Hotel within a few years.
If you are a motivated and experienced hospitality professional ready to elevate your career, we encourage you to apply.
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