Head Of Operations

Details of the offer

Key Responsibilities: ? Warehouse Operations Management: Plan, monitor, and manage daily warehouse operations, including inventory functions, inbound receiving, and outbound shipments, ensuring performance meets budgeted costs and service requirements. ? Suppliers and Partners: Work closely with SOLshop merchants, partners and suppliers to maintain stock condition and availability. ? Partners Pick Up Points: Manage network of partners pickup points to ensure customers satisfaction and great experience collecting their packages. ? Team Leadership: Lead, motivate, and develop the warehouse team, including hiring, training, and managing staff performance, while fostering a positive work environment. ? Inventory Control: Oversee accurate inventory management, including daily cycle counts, bin audits, stock adjustments, and control of high-value materials, ensuring optimal stock levels and minimizing losses. ? Safety and Compliance: Enforce safety protocols and ensure compliance, global logistics processes, and company policies, conducting regular safety training and audits. ? Process Improvement: Implement and manage continuous improvement initiatives to optimize warehouse processes, reduce waste, and enhance productivity, while maintaining high standards in receiving, storage, and dispatch. ? Budget and Cost Control: Manage warehouse budgets, control expenses, analyze variances, and identify cost-saving opportunities to maintain efficient operations. ? Reporting and Communication: Provide regular performance reports and updates to senior management, and ensure effective communication with other departments and stakeholders to support seamless operations. ? Logistics and Equipment Management: Oversee logistics functions, including transportation and vehicle fleet management, and maintain equipment and warehouse conditions to ensure operational efficiency and high standards. Requirements ? Qualification in Business Administration, Project Management, logistics, supply and or chain management ? Excellent problem-solving skills and leadership qualities ? Proficiency with warehouse procedures and policies ? 8 or more years of experience in a senior operation role within an FMCG warehouse or packhouse environment.


Nominal Salary: To be agreed

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