Head Of Housekeeping

Our client is seeking a Head of Housekeeping for their prestigious 5-star game lodge, where you will be responsible for overseeing the cleanliness, maintenance, and presentation of all guest accommodations and public areas. You will lead a dedicated team to ensure that our guests enjoy an exceptional level of service and comfort during their stay. Key Responsibilities:Manage and coordinate housekeeping operations to maintain high standards of cleanliness and hygiene.Train, supervise, and motivate housekeeping staff to deliver excellent service.Conduct regular inspections of guest rooms and public areas to ensure adherence to 5-star standards.Develop and implement housekeeping procedures and policies.Manage inventory of cleaning supplies and equipment, ensuring cost control and budget adherence.Collaborate with other departments to enhance the guest experience.Address guest concerns and feedback promptly and professionally.Requirements:Previous experience in a housekeeping management role, preferably in a luxury hotel or lodge.Strong leadership and team management skills.Excellent attention to detail and a passion for maintaining high standards.Ability to work flexible hours, including weekends and holidays.Strong communication and interpersonal skills.Knowledge of health and safety regulations.Proficiency in housekeeping management software is a plus.
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