German Speaking Support Specialist

Duties and responsibilities Providing in-depth technical support for smartphones, tablets, wearables and other devices.Assisting customers with software issues, hardware malfunctions, connectivity problems, and other technical difficulties.Guiding customers through the initial setup of their devices.Assist with general inquiries, product support and troubleshooting via phone, e-mail, chat or tickets.Helping customers manage their accounts, including password resets, account recovery, and billing inquiries.Requirements Fluent in German B22 years Customer Services experience as a German ConsultantGrade: 12 Must be credit and criminal clearTechnical support experience -Desirable