German & English Claims Handler

MUST SPEAK GERMAN AND ENGLISH FLUENTLY DO NOT APPLY IF YOU DONT SPEAK GERMAN We are currently looking for German speakers to fulfill the position of Claims Handler Start date:   1 May 2024 The Company is the African Medical Assistance branch, part of a global company providing support for various International European insurance companies and their travelers.Our current staff members in Cape Town are handling insurance and assistance claims with high professional standards in an international office environment in various international projects in liaison with other Euro-Centers around the world.JOB DESCRIPTION: Claims services.Replying to incoming email inquiries Communication & claims processing arrangements for medical and travel insurance claims.Efficient "start to end" claims handling including data entry and invoice assessment.Provide friendly and outstanding customer service.Respond to inquiries in a timely and efficient manner.Work efficiently in a multi-lingual and multi-cultural team.Job Requirements : German speaker with professional fluency – level B1 or higher Proactive and performing well under pressure.Excellent attention to details Flexible and open-minded to ongoing changes and training Matric or higher Strong computer user skills in Microsoft Office tools SA VISA secured already, ideally.Advantageous: FSB registered – a big bonus.Previous work experience in Medical Assistance, Insurance, Claims Handling, or Tourism will be an We offer: A background of a stable, global company Training is based on international professional know-how, systems, and various training platforms.21 days vacation per year Remuneration: Basic salary:  R19,000.00 Medical aid cover – for employee + 2 minor dependents (paid by the company) Retirement Annuity Benefit – (10% of basic salary – paid by the company)